Supplementary Terms & Conditions
SUPPLEMENTARY TERMS AND CONDITIONS
These supplementary terms apply to specific services and programs of NoMa Coaching & Advies, such as trainings, courses, 1:1 coaching trajectories, strategy development, family and organizational constellations, and multi-day programs. They complement the general terms and become binding once an agreement has been established.
The Dutch version of these supplementary terms always prevails in case of discrepancies.
1. Registration Fee and Payment Schedule
- Upon registration for a training or program, a registration fee of 15% of the total program price is required. This must be paid within 14 days of the invoice date.
- The remaining invoice amount must be paid no later than 3 weeks before the start of the training or program, unless otherwise agreed in writing.
- For workshops and 1:1 family constellations, full prepayment is required.
- For 1:1 coaching programs, the first three sessions are scheduled after the intake session and invoiced together. Payment must be made within 14 days of the invoice date. From session 4 onward, sessions are invoiced individually with the same 14-day payment term.
- Strategy and team development programs are invoiced bi-weekly by default unless otherwise agreed in writing. Payment term is 14 days.
- Organizational constellations require a 30% down payment upon confirmation and a final invoice of 70% after the constellation is delivered. Both invoices have a 14-day payment term.
2. Discounts
- Any discounts (e.g. early bird) do not apply to the registration fee. All participants pay the same registration fee unless explicitly stated otherwise.
3. Participation & Making Up Missed Sessions
- A training or program is considered a complete unit; attending separate days is not possible.
- In case of absence, up to two missed days can be made up free of charge (subject to availability) within one year in a future edition. Location and lunch costs may still apply.
4. Cancellation by the Participant
- Cancellation up to 4 weeks before start: free of charge.
- Cancellation up to 5 working days before start: 50% refund.
- Cancellation within 5 working days before start: no refund. This also applies in the case of a no-show.
5. Cancellation by NoMa Coaching & Advies
- In case of illness or force majeure, NoMa Coaching & Advies reserves the right to reschedule a module or session.
- Participants may attend the missed module free of charge in a future edition, provided space is available.
6. Sharing Contact Details within Groups (applicable only to group programs and trainings)
- Name, city, phone number and email address may be shared within the group for coordination purposes (e.g. carpooling or study groups).
- See our privacy policy for more information on data protection.